Conducting Gap Analysis
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INCLUDES
page facilitator guide
4 engaging training activities
slide presentation deck
min summary video
11 handouts
resources in reading guide
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Materials included
Summary Video
DURATION: MINS
Explains concepts in a concise, memorable manner. Includes a bulleted summary at the conclusion and matching job-aid handout PDF.
Facilitation Guide
PAGES:
Comprehensive yet easy-to-follow instructions for facilitating workshops with the above training activities. Includes useful tips and sample answers to questions. No expertise in the topic area is required.
Presentation Slide Deck
SLIDES:
For use during workshops in both PDF & editable PPT formats. Slide numbers for each activity are referenced in the Facilitation Guide.
Reading Guide
RESOURCES LISTED:
Useful for participants wishing to deep dive into the module topic with links to the web's best articles, books and tools. PDF format.
Activity Handouts
Everything you need to facilitate successful training activities.
Tools & Templates
Used during training activities. These can also be used for change implementation.
Benefits
Training Activities
Summary Video & Discussion
TARGET AUDIENCE: All learners SUGGESTED TIMING: 15 - 30 minutes
The module subject-matter is introduced using a short animated video. The knowledge-check and personal reflections questions are then used to explore learners’ understanding and experience before moving on to other connected activities.
Facilitators can make use of a range of techniques such as brainstorming or debates to explore the knowledge check questions.
Use examples of learners’ experiences in the supplementary activity which follows.
SWOT Analysis
TARGET AUDIENCE: Learners new to change SUGGESTED TIMING: 30 - 45 minutes
This activity uses the Strengths, Weaknesses, Opportunities, Threats (SWOT) approach to create a vision of a future state. This activity makes use of the experience people have had which is touched upon in the first activity and provides the foundation for the second core activity: Performing a Gap Analysis.
Facilitators may find it useful to watch the video of Erica Olsen for an interesting perspective on a SWOT analysis in order to increase their knowledge before facilitating this exercise.
Process Mapping
TARGET AUDIENCE: Executives, experienced change agents, sponsors SUGGESTED TIMING: 45 - 60 minutes
In this activity, experienced change leaders, executives and managers analyze the ‘as-is’ and ‘to-be’ processes in detail. From this, in the next activity, they will produce a gap analysis which shows how to move between the two sets of processes.
Learners should work in small groups and the activity should end with each group presenting their as-is and to-be processes to the other groups and receiving feedback from their fellow learners.
Practicing a Gap Analysis
TARGET AUDIENCE: All learners SUGGESTED TIMING: 45 - 60 minutes
This activity can be used alone or can expand on the work done in the process mapping activity. If learners do not have appropriate examples from their own work/the process mapping, the generic scenarios can be used.
The purpose of the activity is for people to identify the gaps between their as-is and to-be situations, thinking their way around the change from all angles. The Types of Change poster may also help them when trying to think of examples of types of change – such as mergers and acquisitions, doing new things, moving accommodation, etc.