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Managing resistance worksheet



  • This worksheet accompanies the ‘Managing Resistance’ module and invites change leaders and managers to identify the primary reasons their people resist change and plan how best to overcome or mitigate the damaging impact of their resistance
  • While this is particularly useful when planning a change that may be unpopular due to perceived negative impacts on particular stakeholder groups; it may also uncover some latent resistance and reasons not previously recognized

When to use?

  • This tool is used during the planning stage of change, ideally after the desired state has been identified (during gap analysis)
  • You may wish to refer to the video from the module ‘Managing Resistance’ to review the four main reasons that individuals resist change initiatives:
    1. They don’t understand the change
    2. They don’t like the impact of the change on them personally
    3. They don’t like the change
    4. They don’t like you (or those people they perceive as responsible for the change)

What Next

  • You may wish to use this template:
    • During the planning stage as precautionary preparation
    • During the change initiative if you have encountered resistance and need to articulate the challenges and identify various solutions with managers

Include in Module

Tool Category