Conducting Gap Analysis

What stands between where we are and where we want to go?

This module describes the technique of gap analysis in simple language, showing how it helps organizations to assess their current state, envisage an ideal future state and then determine what actions are needed in order to bridge between the two. It outlines tools that can be used to assist the process and describes actions that managers and supervisors can take to maximize their people’s engagement whilst it is underway.

Every Change Activation Toolkit module features

Tools &






  • Benefits

    This module will activate your organization to:

    • introduce a change activity that can encourage members within organizations to consider the desired state of the organization and to appreciate what needs to be done to reach that desired state
    • demonstrate the importance of careful communication during this delicate phase of a change initiative in order to ensure that resistance behaviors do not interfere with the creation of a bold vision for the desired state of the organization
  • Learning objectives

    This module will empower your teams and individuals to:

    • understand the role that gap analysis serves in a change initiative
    • awareness that gap analysis must be conducted with sensitivity due to the uncertainty that may accompany a potential change at such an early stage
    • knowledge of a variety of diagnostic models that can be used to structure a gap analysis investigation
    • recognition that integrating clear measurable outcomes is crucial in order to assist a future change effectiveness review stage

    This module is ideal for use at this stage of change implementation:

    During Implementation
  • Compatibility

    This module will boost engagement levels during the following change methodology stages:

    Change Management MethodologyStage / phase
    AIM (Accelerated Implementation Methodology)Define the Implementation
    Kurt Lewin’s Three Stage Change ModelUnfreeze: Determine what needs to change
    Prosci Enterprise Change Management ModelVision: Define future state
    Bridges Leading Transition Model for ChangeThe Neutral Zone: Don’t over promise
    Beckhard and Harris Change Management ProcessEstablishing the need for change
    The Change Leader’s Roadmap modelPhase IV – Design the Desired State
    LaMarsh Change Management ModelIdentify the Change
    Viral Change Roadmap ModelDevelopment
    General Electric Change Acceleration Process (CAP)Shaping a vision

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Conducting Gap Analysis