This tool ensures you proactively conduct benefits analysis and identify leading and lagging measures of the benefits for the change project so the organization will clearly understand the impact of the change initiative as well as its effectiveness of the change initiative itself.
Proving the effectiveness of a change initiative is critically important. This tool is initiated during the project planning process as specific intervention steps are being defined. The measures that are put into place are used throughout the implementation phase; some will continue beyond for tracking of ongoing progress. The identified metrics will be critical in analyzing the effectiveness of the overall change.
The findings of the change measurements inform the overall change evaluation that is conducted following the implementation of the change (bearing in mind that sustaining change is a long-term project)